Question

can't file

Can't file. I get a message "There is an update available for your version of TuboTax. Before you can file electronically.....

So I check for updates and the reply is everything is up to date.

The I try to file and get "YThere is a update...."

How do you get past this?

Employee

IF you are on a Windows Computer:

1) Shut down TTX (save your file first)

2) Completely Reboot your computer.

3) download and run the Manual Update (can take 5-10 min to install on W10).

4) Restart your TTX software, open your tax file, and run thru the Federal dn State error checks again.

_________________________

Still??....off to Customer Support:

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

1 reply