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April 9, 2022
Question

Can't file - getting stuck at "We Need to Make One More Check"

  • April 9, 2022
  • 1 reply
  • 0 views

Hi there,

 

I've done my taxes and yet I can't file. The program seems to pause at "We Need to Make One More Check".  I tried going back and submitting again and it just won't progress past this point. TurboTax already updated itself earlier today so I don't think it's an update issue. Please can you help??

 

Many thanks

1 reply

April 10, 2022

If you are using the Download/Desktop version, you can force a manual update.  To manually update for Windows, please see the Help Article here. For Mac, please see this Help Article.  

 

If this does not resolve your experience, please post here for further assistance.  

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uschlesAuthor
April 10, 2022

Thank you! I was able to reboot and then it worked.

April 10, 2022

We are glad you were able to get the issue resolved. Thank you for the update!

@uschles