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September 1, 2020
Question

can't file my taxes

  • September 1, 2020
  • 1 reply
  • 0 views

I paid $190 for TurboTax Premier and to e-file my taxes. I've gone all the way through all the steps, and program won't let me file when I get to the end. I am very angry about this and would like a complete refund.

    1 reply

    Employee
    September 1, 2020

    What happens when you try to e-file?  Is it rejecting?  

    Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead.

    You received a rejection email that we cannot see.  Please tell us word for word what it says so we know how to help you.  Or even copy and paste the email message.

     

    If you used the IRS non-filer site to get a stimulus check, you will now get a  “duplicate SSN” rejection.  We are seeing people who did not notice or ignored the warning on that site about using it if they would be filing a tax return.

    https://ttlc.intuit.com/community/tax-topics/help/stimulus-how-to-file-your-return-after-getting-reject-r0000-902-01/01/1602609

     

    Or are you getting a transmission error?

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**