Question

Can't Import .TAX2019 Into ONLINE Premier - NO TOOLS MENU!

Forum|Forum|5 years ago
March 15, 2021
1 reply
0 views

Hello,

I just created a new TT account for online Premier. I have a .TAX2019 file from last year's 2019 desktop edition.

The Instructions for importing said file are here:

https://ttlc.intuit.com/community/entering-importing/help/how-do-i-transfer-last-year-s-return-into-turbotax-online/00/25953#sh-collapse2

However, this won't work as there is NO tools menu displayed to import. All the program did was start asking a bunch of questions which the answers to are contained in the .TAX2019 file which can't be imported! Anybody know how to get around this? I don't want to waste any more time with TT if this isn't going to work

Thanks,

Steve

TurboTax Premier Online

SForrestLO

Please see this Turbo Tax FAQ on locating the Tools menu.

Where is the Tools menu?

Where is the Tools menu option?

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K

knighttime116

I have the same issue and those instructions don't help. There is no tools menu option for me on the left. The only option from the on-line instructions that are available for me are to upload the PDF, which omits most of the information from last year. Is it a version issue?