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M
mikebarb94
June 4, 2019
Question

Can't navigate page, will not let me continue

  • June 4, 2019
  • 1 reply
  • 0 views
No text available

1 reply

H
Heather14
Employee
June 4, 2019

You can save and sign out of your return, then clear your cookies and your cache on your computer, then close your browser and reopen. When you log back in to your TurboTax Online account you should not have any further issue with your return.  


B
bob5120
March 15, 2020

Is there a way to do it without clearing cookies and cache?  It is annoying that the programmer for Turbotax would not allow you to scroll down to click on a CONTINUE button.  This is short-sighted programming.

 

I was trying to enter the billing information to purchase a State tax return.

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