Question

Can't open my 2019 taxes and my son's 2019 taxes to make a pdf for importing in to this year's TT. I get a box that says get updates and then extracts & can't sign in.

There is no way to open last year's tax file without that password No password reset button, just shut down the extraction of the updates

If you have forgotten the password to open the file, please follow the instructions here.

If you need additional assistance, please click here to contact customer support.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

1 reply