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February 16, 2021
Question

Can't open my 2019 taxes and my son's 2019 taxes to make a pdf for importing in to this year's TT. I get a box that says get updates and then extracts & can't sign in.

  • February 16, 2021
  • 1 reply
  • 0 views
There is no way to open last year's tax file without that password  No password reset button, just shut down the extraction of the updates

1 reply

February 19, 2021

If you have forgotten the password to open the file, please follow the instructions here

 

If you need additional assistance, please click here to contact customer support. 

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