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April 3, 2025
Question

Can't Purchase State Filing with credit card

  • April 3, 2025
  • 1 reply
  • 0 views

TurboTax says "There is a problem" when I try to pay for state tax filing with credit card? No links or direction. Advice?

    1 reply

    LindaS5247
    LindaS5247
    April 3, 2025

    Make sure your address on your return matches that on your credit card.  Enter your name and address as shown on your credit card statement.

     

    Also clear your cache and cookies.  ‌Please click here for instructions on how to clear your cache. Please click here for instructions on clearing your cookies.

     

    You can try contacting TurboTax Customer service using this link: Turbo Tax Customer Service.

     

     

    Click here for Error: "We are having trouble validating your credit card, please try again"


     

     

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