Question

Can’t sign out. How do I sign out?

Don’t understand? I need to e-sign my return.

It sounds like you are unable to file your tax return for technical reasons.

If this is correct, try to log out of TurboTax if you are using the online program and follow the steps in this link to clear your cache.

Once you have done that, go ahead and log back into TurboTax.

Then, follow these steps to electronically file your tax return.

If this does not describe your issue, please comment with a bit more detail as to what is happening so we can direct you accordingly.

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