This is a known issue and is being resolved. When attempting to e-file a return in the TurboTax for Windows CD/Download software, this message appears: There is an update available for your version of TurboTax. Before you can file electronically, you’ll need to get this update. To do this, go to the Online menu and select Check for Updates. However, after updating, the same message continues to reappear, resulting in an endless loop. WorkaroundSome customers have been able to successfully e-file with this workaround:Follow the steps in the article Troubleshoot TurboTax for Windows updating issues.Now try e-filing again. If that didn't work, first uninstall and then reinstall your TurboTax program.Finally, if you're still unable to e-file after following the above steps, you can either sign up to be notified by email when a fix has been released, or you can file a conventional paper return.----------------------------------------------------------------------------------------------------------------------------"There is an update available for your version of TurboTax" loop when e-filing (Windows). If you are still having issues, click on this link - thank you!

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david.perkins1

Question

Can't transmit efiles. Says I need an update but it is updated?

Forum|Forum|6 years ago
February 10, 2020
3 replies
0 views

No text available

TurboTax Online

DawnC

Employee

This is a known issue and is being resolved. When attempting to e-file a return in the TurboTax for Windows CD/Download software, this message appears:

There is an update available for your version of TurboTax. Before you can file electronically, you’ll need to get this update. To do this, go to the Online menu and select Check for Updates.

However, after updating, the same message continues to reappear, resulting in an endless loop.

Workaround

Some customers have been able to successfully e-file with this workaround:

Follow the steps in the article Troubleshoot TurboTax for Windows updating issues.
Now try e-filing again. If that didn't work, first uninstall and then reinstall your TurboTax program.
Finally, if you're still unable to e-file after following the above steps, you can either sign up to be notified by email when a fix has been released, or you can file a conventional paper return.

----------------------------------------------------------------------------------------------------------------------------

"There is an update available for your version of TurboTax" loop when e-filing (Windows). If you are still having issues, click on this link - thank you!

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Tom1234

I can't believe intuit shipped a broken product. I paid money for this and I have tried all of the fixes on the forums for this issue. It still doesn't work. After 15+ years of using this product there will not be another. The answer from the help line is file by paper or wait for us to get to it. Come on. Lat year I had a glitch to they were able to get around.