Question

Can't transmit returns

Forum|Forum|2 years ago
March 2, 2024
1 reply
0 views

Ready to file both Federal and State returns, and I get these messages (4 times).

"Duplicate filing found in same transmission / Please contact customer support"

"Tax Year 2023 submissions are not available / Turbotax 2023 is not ready to process for this return"

You have not stated whether this is a NY return, but this issue has been identified and is being corrected for NY.

Some NY TurboTax customers may be experiencing an error because TurboTax is populating the following error when attempting to e-file: "Duplicate filing found in the same transmission. Please contact customer support. Tax Year 2023 transmissions are not available. TurboTax is not ready to process Tax Year 2023 for this return.”

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