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February 19, 2021
Question

Can you explain why tax returns have not been filed when they were completed over a week ago and payment for the preparation has been made?

  • February 19, 2021
  • 1 reply
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1 reply

DoninGA
Employee
February 19, 2021

Paying the TurboTax account fees does not file a tax return.

 

Did you do this? - 

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.