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June 1, 2019
Solved

Can you help me? a format problem prevents me from filing. turbotax review says i have no errors, but, i can't file. please help.

  • June 1, 2019
  • 2 replies
  • 0 views
NY state returns cannot be US mailed.   Efiling is req'd.  If I can't resolve this problem I will never buy TTax again.
    Best answer by Critter

     

    Contact TurboTax support and speak directly with a TurboTax support agent concerning this TurboTax support situation.

    See this FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number


    2 replies

    fanfare
    Employee
    June 1, 2019
    you can certainly mail a NY state return. visit their tax website where you will find the mailing address to use..
    Critter
    CritterAnswer
    Employee
    June 1, 2019

     

    Contact TurboTax support and speak directly with a TurboTax support agent concerning this TurboTax support situation.

    See this FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number