Skip to main content
March 23, 2023
Question

Can you help me understand, im in the last step of free file and it trying to make me pay?

  • March 23, 2023
  • 1 reply
  • 0 views
No text available

1 reply

VolvoGirl
Employee
March 23, 2023

You are not still in the Free Edition.  Looks like you upgraded to Deluxe.

 

To go back to a lower version or the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

In the Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

Or try the IRS Free File program
https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free