Question

Can you help me with my email verification code?

Forum|Forum|6 years ago
February 15, 2020
4 replies
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TurboTax Free Edition Online

Employee

We're required by the IRS to verify your email before you e-file. Please click here for more information for troubleshooting issues with receiving the verification code.

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L

lionboy59

Hi , i received this email but did not make the request

We received a request to verify [email address removed] as your email account.
If you made this request, use the code below to complete the verification process:

[removed]

If you did not make this request, please contact us.

Thanks,
Intuit Security Team

C

ChondelLO

Employee

If you suspect you have received a phishing email from someone impersonating Intuit, please report it immediately. We look into each reported instance.

Avoid phishing scams and spoofed sites - Community

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S

SandyjM

I am waiting for a verification code to complete my tax return.

E

EbonyA

@SandyjM Please review this thread for possible solutions regarding this issue: Not receiving verification code.

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G

Gabriel644

I need to verify my e-mail to finish my taxes, but, there is nothing to verify.

DoninGA

Employee

@Gabriel644 wrote:

I need to verify my e-mail to finish my taxes, but, there is nothing to verify.

See this TurboTax support FAQ for verifying your email address - https://ttlc.intuit.com/community/electronic-filing/help/why-am-i-being-asked-for-my-email-before-i-can-checkout/00/2425218

G

G-ERAU

Just registered for Turbo Tax and submitted my tax return. Unfortunately, when I submit, I get a message back saying your transmission did not go through. When I read further it explains I need to confirm my email account. However, I never received an email to confirm or verify my account. I did receive a text on my phone with the 6 digit code, which I entered. When I log onto TurboTax, I don't see anywhere to verify my email account. Any advice is much appreciated for this 1st-time tax-payer.

DoninGA

Employee

@G-ERAU wrote:

Just registered for Turbo Tax and submitted my tax return. Unfortunately, when I submit, I get a message back saying your transmission did not go through. When I read further it explains I need to confirm my email account. However, I never received an email to confirm or verify my account. I did receive a text on my phone with the 6 digit code, which I entered. When I log onto TurboTax, I don't see anywhere to verify my email account. Any advice is much appreciated for this 1st-time tax-payer.

See this TurboTax support FAQ for verifying your email address - https://ttlc.intuit.com/community/electronic-filing/help/why-am-i-being-asked-for-my-email-before-i-can-checkout/00/2425218