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March 29, 2020
Question

Cancel free order

  • March 29, 2020
  • 1 reply
  • 0 views

Hi, how to cancel my free order. Today I get an order confirmation, but the thing is I have not finished my tax filing, have not confirmed anything. Why is the site automatically confirmed my order? It’s really weird. I worry that it will affect my tax return.

1 reply

JohnB5677
March 30, 2020

If you signed up to use or buy a current TurboTax Product to prepare your taxes TurboTax will send out a confirmation email as a security measure and to let you know that the "order" was received.

 

You can still continue with your tax return.

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