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April 2, 2025
Question

Cancel my partially prepared return I need to go to a tax expert

  • April 2, 2025
  • 1 reply
  • 0 views

I have not filed yet.  There is info requested that I don’t know where to get, so I want to cancel my entire profile and go to a tax professional.  How do I do it?  I’ve been charged, but nothing sent.

1 reply

Employee
April 2, 2025

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**