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March 25, 2025
Question

Cancel Order

  • March 25, 2025
  • 1 reply
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I paid for a desktop download and realized that it had already auto renewed for the same product.  I am looking to cancel the new purchase just made.  Order number QSTCA268794864  

 

Also, there should be an easier way to handle this. 

1 reply

JohnB5677
March 25, 2025

For installation and software issues you can contact the TurboTax Support Phone Number

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wosazeAuthor
March 25, 2025

Thank you for the feedback.  However, this is very inefficient.  Im not sure why I have to CALL in to do something that should be completely handled online.  Furthermore, to get someone on the phone that cannot even help me. 

CatinaT1
March 25, 2025

In the community we do not have access to accounts or your information. This must be handled by Customer Service.

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