Question

cannot e-file 2021 taxes

Forum|Forum|4 years ago
March 26, 2022
1 reply
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I spoke to several support people who couldn't help so I'm just trying to create a "paper trail".

I had exactly the same tax situation for many years but only this time it broke. The problem is that I live in NJ but work in NY. My employer gives me two W-2 forms where the second one, specifically for NY state, is almost empty except for boxes 15-17. Importantly, box 1 is empty. (Again, this is how it always was, and was never a problem.) As a result, the software "thinks" that NY state withheld more money (box 17) than I earned and treats it as an error that prevents e-filing.

It's a bug, plane and simple. If it is not addressed by the next tax season I will have to switch to another software or use an accountant.

TurboTax Home & Biz Windows

VolvoGirl

Employee

Aren't you entering them on the same W2 screen? You only enter 1 W2.

If the EIN number is the same and you work in more than 1 state or city, sometimes they will give you another W2 with the extra state information on it and the top part the same or not filled in. If this is the case, list one W-2 but include both state or local taxes on it. It will let you type in more than one line for boxes 15-20. Don't add the boxes together.