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April 9, 2025
Question

Cannot get off step 3 I have filled the Max Benefit page out 2X..I just want to file. What should I do?

  • April 9, 2025
  • 1 reply
  • 0 views
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1 reply

April 9, 2025

Sometimes you need to clear your cache (that is, remove these temporary files) because a full or corrupted cache can cause problems in TurboTax.  You can try these steps if you are using the online version:

 

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window

Please reach out again if your problem persists.