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March 30, 2025
Question

Cannot get Turbotax premier 2024 to launch

  • March 30, 2025
  • 1 reply
  • 0 views

Getting a Turbotax error "looks like we've run into an error" popup.

 

Tried running as administrator, and redownloading and installing software and doing all the Windows updates. (all suggestions on other threads). I basically tried to be patient for 4 hours and am officially at my wits end.  I am open to other ideas. TYIA.

    1 reply

    Sophia BAuthor
    March 30, 2025

    Holy Cow. After I posted this, I saw another post (using keyword of launch) with the instructions on updating a Visual C++ file and I did that and got to a different error message which told me to reinstall.  So I reinstalled the app AND I changed the install folder to Program Files (x86) and it worked!!!!  Hopefully it will work tonight and tomorrow and the next day.