Solved
Cannot locate citizens bank to report 1099-int
No text available
Then don't try to select it
...Ignore the box at the top of the screen and leave it blank.
.......go to the lower-Rt corner and click on
............."I'll type it in myself"
Then enter your values manually using your paper copy
_______________________________
(might not be in the lower-rt corner on a phone...for preparing taxes it's best to NOT use a phone. Use a large tablet or a wide screen computer and log in using a browser window)
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