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March 23, 2025
Question

cannot open download

  • March 23, 2025
  • 2 replies
  • 0 views

I downloaded Turbo tax for my PC. When I opened it, it said "not a,microsoft verified app". help.

I have not enter my code.

I want to start over again. Or, used intuit signin to enter code and do my taxes.

    2 replies

    DoninGA
    Employee
    March 23, 2025

    Go to this TurboTax website to download the desktop software you purchased and make sure you select Windows for the operating system - https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/

    VolvoGirl
    Employee
    March 23, 2025

    Are you using Windows 10 or 11 in S mode?  You may  need to switch out of S mode.  See this Windows FAQ.  The second item is how to switch out.

    Windows 10 and Windows 11 in S mode FAQ - Microsoft Support