Question

Cant contact support

Forum|Forum|1 year ago
March 6, 2025
1 reply
0 views

i am trying to contact customer support for turbotax via phone but it is not picking up the number from my overseas phone number

TurboTax Free Edition Online

M

mesquitebean

Employee

You can message a TurboTax Support agent if you use one of these. Don't post any personal info in the public area.

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax

K

kczap4Author

I have still nothing has changed, and i have been ablet to speak to a customer service line or a person.

M

mesquitebean

Employee

@ kczap4 wrote:
I have still nothing has changed, and i have been ablet to speak to a customer service line or a person.

If you can't reach a support agent directly with messaging at Twitter (X) or Facebook as I mentioned above, maybe it was past their business hours. Maybe they will get your message when they next open. If you can't reach them tomorrow, try on Monday in case they are closed this weekend. If still unsuccessful, see this:

Otherwise you can use this form for the Intuit head office (office of the President of Intuit) and see if they can either address your question or figure out a way to help you. But they also won't get it until Monday. They claim that they will normally respond in one business day once you reach out to them.

https://www.intuit.com/company/contact/office-of-the-president/