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January 11, 2024
Question

Ceridian Dayforce W2 2023 OCR'ed incorrectly

  • January 11, 2024
  • 2 replies
  • 0 views

I have a PDF file of my 2023 W2 form from Ceridian Dayforce which my company uses to issue W2s. In TurboTax Premiere 2023 for Mac, when I import the PDF, Turbotax does Optical Character Recognition (OCR). However, it put the information from Box 2 (withholding) of the form into Box 1 of Turbotax. It completely eliminated my Box 1 amount (wages) from being imported into the form. It also did this on the State portion at the bottom of the W2 form.

 

Thus, the OCR process is not working correctly.

    2 replies

    Employee
    January 11, 2024

    You can spend an hour or so fighting with the technology, or just key in your W-2 by hand--it takes a couple of minutes.   I know which way I would choose to enter it.....

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    rjs
    Employee
    January 11, 2024

    Delete the incorrectly imported W-2 and enter your W-2 manually. It will be a lot faster and easier than trying to get the import to work.