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February 17, 2020
Question

Change from lying to free filling

  • February 17, 2020
  • 1 reply
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Change from paying to free filing

1 reply

ReginaM
February 17, 2020

Before switching to the IRS Free File Program delivered by TurboTax, it’s important to make sure you’re eligible for the product. If you answer yes to any of these question, you qualify:

  • Is your adjusted gross income (AGI) $36,000 or less?
  • Were you active duty military in 2019 with an AGI of $69,000 or less?
  • Do you qualify for the Earned Income Tax Credit (EIC)?

To switch to IRS Free File Program delivered by TurboTax.

  1. Sign out of your existing TurboTax account.
  2. Go to the IRS Free File delivered by TurboTax website and sign in to your same account from there.
  3. Select Yes, switch to IRS Free File Program delivered by TurboTax when asked, and Continue.

 

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February 22, 2020

How do you switch back?

February 24, 2020

You can downgrade, however, each version of TurboTax is designed to handle different tax situations and their associated forms. If you downgrade and miss some features, you will be prompted to upgrade when those features are needed. For more information on how to downgrade to a lower-priced version, please see the FAQ below:

 

How do I downgrade to a lower-priced version of TurboTax Online

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