Question

Charged for State Filing

Forum|Forum|6 years ago
March 6, 2020
2 replies
0 views

Why was I charged $24.99 for state filing? My software said it was free.

Employee

Using the TurboTax desktop CD/Download Deluxe edition or higher you receive one free state program download included in the purchase price. It is not one free state e-filing.

The current e-file charge for a state tax return is $24.99. This charge can be avoided by printing and mailing the state tax return.

C

Coachsteve

Why am I getting the message I have to pay 49.99 each for 2 states

I bought Premier that comes with 1 free state

N

njhprovo

This is the TurboTax SCAM!!

What you get when you pay for TurboTax is Federal, one state, and Federal e-file.

Then they charge you $25.00 to e-file the state, on top of what you already paid!!

They should include the state e-filing in the cost of what you pay for.

Their packaging is VERY misleading.

DoninGA

Employee

@njhprovo wrote:

This is the TurboTax SCAM!!

What you get when you pay for TurboTax is Federal, one state, and Federal e-file.

Then they charge you $25.00 to e-file the state, on top of what you already paid!!

They should include the state e-filing in the cost of what you pay for.

Their packaging is VERY misleading.

You can print and mail the state tax return and avoid the e-file charges entirely. That is what I do each year with my state return. A week or two difference in receiving the state refund is no big deal.

N

njhprovo

The big deal is that you pay a lot expecting to get what common sense tells you - federal and one state and e-filing for both.

Printing and mailing the state return both creates more work for the state employees, and goes against the whole idea of digitalization, and creates more work for you when you paid for the software to do it.

I love TurboTax. It is great software. It is disingenuous of them to do this to their customers.