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April 2, 2025
Question

Charged to my Visa Feb24 and again Mar24 each charge was $71.00

  • April 2, 2025
  • 1 reply
  • 0 views

I was charged by Tax.JustAnswer.com/Help, it was a error I was given a incident number and

 

7174b2943b3a, I also was given a refund site, but it accepted. I am requesting a $142.00

to my Visa and no further charges. I really need to speak with someone to resolve this situation.

1 reply

DoninGA
Employee
April 2, 2025

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm