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Employee
January 30, 2025
Question

Charged twice for TT Deluxe. Does Intuit even look at these?

  • January 30, 2025
  • 1 reply
  • 0 views

Does Intuit even look at these?

 

Trying to get my $70 back. I have 2 charges from Intuit for $70 each. Since I only need one TT Deluxe, /i would like my money back.

 

I have been using this TT Deluxe for over a decade. Maybe I can get some customer service besides that robot voice that cannot understand my voice.

    1 reply

    January 30, 2025

    Sometimes that happens with credit  cards and the duplicate charge falls off after a day or so.  But call customer service and make sure you do not get double charged if it does not go away on its ownl.

    Employee
    January 30, 2025

    No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**