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Best answer by DonaldM

It may very well be the EIN number that is on your W-2, but that does not mean it is what the IRS has in their data base. Your employer or their payroll service could have made an error in their entry.  Please review all of the information below.

This type of rejection occurs when the Employer Identification Number (EIN) differs from what the IRS has in its database.  To correct this:

Open your return in TurboTax.

  • In the search box type: W-2 
  • click on Jump to W-2 
  • On the W-2 summary screen, click Edit next to each W-2 on the return and make sure the EIN in Box b exactly matches what's on your W-2 form. If not, make the correction.
  • Next, make sure the info in the Employer's Name and Address fields match your paper W-2.  If not, make the correction.

If you were able to correct the return with the information above, you can now re-transmit the return.

If you were unable to resolve your issue with the solution provided above, here are your options:

  • Contact your employer to make sure their EIN and name on the W-2 they sent you is correct.
  • If your W-2 is incorrect, correct the information in TurboTax and re-transmit your return.
  • Ask your employer to send you a corrected W-2 for your records.

If the options above do not work, you can mail-in your tax return.  The IRS won't let you e-file a return if the EIN doesn't match what's in their database.


3 replies

DonaldMAnswer
June 4, 2019

It may very well be the EIN number that is on your W-2, but that does not mean it is what the IRS has in their data base. Your employer or their payroll service could have made an error in their entry.  Please review all of the information below.

This type of rejection occurs when the Employer Identification Number (EIN) differs from what the IRS has in its database.  To correct this:

Open your return in TurboTax.

  • In the search box type: W-2 
  • click on Jump to W-2 
  • On the W-2 summary screen, click Edit next to each W-2 on the return and make sure the EIN in Box b exactly matches what's on your W-2 form. If not, make the correction.
  • Next, make sure the info in the Employer's Name and Address fields match your paper W-2.  If not, make the correction.

If you were able to correct the return with the information above, you can now re-transmit the return.

If you were unable to resolve your issue with the solution provided above, here are your options:

  • Contact your employer to make sure their EIN and name on the W-2 they sent you is correct.
  • If your W-2 is incorrect, correct the information in TurboTax and re-transmit your return.
  • Ask your employer to send you a corrected W-2 for your records.

If the options above do not work, you can mail-in your tax return.  The IRS won't let you e-file a return if the EIN doesn't match what's in their database.


March 14, 2021

I verified the EIN numbers on the W2s and they were correct.  I also verified my last year return and used the same numbers on my return,   When I went to fix the returned it said solved 18823.  PLease verify the EIN numbers in your system so I can get my return Efiled.

thank you, Chad Bowling

April 12, 2021

I NEED HELP CHANGING MY EIN AND PUT THE CORRECT ONE

April 12, 2021

Have you completed your filing?  If not, you can go back to that section and edit it by following the instructions in this Help Article:   How do I change my W-2 info in TurboTax?

 

If you have already filed, you may need to Amend your return if it was accepted by the IRS.  To do this, please see the Help Article here.  

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