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January 20, 2023
Question

Coinbase stuck in review after resolving all the orange alerts

  • January 20, 2023
  • 1 reply
  • 0 views

I've imported all my Coinbase and Coinbase Pro transaction AND resolved all flagged issues.  However, TurboTax still reports the 'Total gain or loss' as 0.00 and asks me to Review.  There ZERO flagged issues, so what is the problem?

1 reply

Employee
January 20, 2023

You should contact Support for this issue. How do I contact TurboTax? (intuit.com)

January 23, 2023

That link is not very helpful as it suggests using the chat (which is worthless) or asking a question in the community forum. I cannot submit a ticket..

 

Update: I removed all the transaction that are 'other income' and left only capital gains/loss events and that did not fix the problem. 

DawnC
Employee
January 24, 2023

Here is a link to the main number - TurboTax phone number    You can also get contact information from inside the TurboTax Online program - make sure you are all the way inside your return before using the search function.  

 

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