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April 7, 2025
Question

Computer crashed. loaded turbo on new computer. when trying to import .tax 2024 it is not found. when I go to file manager and click on it (it is there).

  • April 7, 2025
  • 2 replies
  • 0 views
(I was able to transfer info from old computer to USB) When I go to file manager and click on .tax2024 it tries to run but says running on a different computer.

2 replies

April 7, 2025

If it's a .tax2024 file then it should be a native turbo tax file.  You shouldn't need to import it, you can just open it.  The import function is looking for a file with a different extension.

April 7, 2025

Thanks, never thought of just trying to open it.  

JohnB5677
April 7, 2025

If you still need assistance you can contact the TurboTax Support Phone Number

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