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February 9, 2023
Question

Computer was reset and I lost Turbo Tax. How can I reload it to the same computer.

  • February 9, 2023
  • 2 replies
  • 0 views

I lost the turbo tax download due to a computer problem.  Now I'm not able to download it to the same computer since it says the license code has already been used.  I only filed one return.  The product is TurboTax Deluxe.  Any help would be greatly appreciated.

    2 replies

    February 9, 2023

    You may need to contact customer service directly for assistance. Please see the following information here for more details. 

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    VolvoGirl
    Employee
    February 9, 2023

    Where did you download it from?  Directly from Turbo Tax or somewhere else like from Costco?  You should be able to download it again the same way.