Question

correct turbo tax program

Forum|Forum|6 years ago
April 9, 2020
1 reply
0 views

I signed up for self employed program in turbo tax by mistake. In the past I have used Premier program and that's what I need now. How do I switch back?

Dottie

DoninGA

Employee

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return. Click on Clear & Start Over.

If you purchased the TurboTax desktop CD/Download edition software to be installed on your personal computer,then you would need to contact TurboTax support for assistance with this issue.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax