Customer service r representatives

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@Lweigand1970 wrote:

I was overcharged for filing my taxes

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READ the answer above your post for how to contact TurboTax support.

Can you clarify what your question is? 

Are you trying to enter your information to generate your tax return?

If so, you will go to the applicable section to enter your information.  For example, if you are trying to enter wages, you will do the following:

Go to the Federal section of the program. 

1. Select Income & Expenses
2. Select Job (W-2)
3. Click Edit/Add to the right of the Job (W-2) 
4. Proceed to enter your information as prompted

If you have other income, you will scroll down after you reach the Income & Expenses screen, scroll down and select All Income.  This will allow you to see all of the income input sections.

You would do the same thing for deductions, except you will go to the overall section titled Deductions & Credits.  You will scroll down and select All Tax Breaks to see all of the deduction sections.

If you have a more specific question, please comment so we can assist you.

@sheldon11 Krieg