Data import from a current version of Quicken consistently fails with the message "There seems to be some issue importing the Quicken data. ..."

Forum|Forum|2 years ago
November 13, 2023
4 replies
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Long-time TT & Qkn user, so am familiar with the import process. This is the only time in 20 some years I've seen it fail. I'm importing 2023 data for the purposes of tax planning as I've done in prior years as well. The message continues "...Instead try downloading the TXF file from Quicken & uploading to TurboTax." Problem with that is that Quicken offers no selection ability; it will export ONLY last years data which is useless (without mucking around with my PC's clock). Why is there an error with routine imports and when will it be fixed?

TurboTax Online

VolvoGirl

Employee

Better ask that over in the Quicken forum.

https://community.quicken.com/discussions

finegamesAuthor

Why do you say that? What indication is there that this is a Quicken issue rather than a failure within TT?

VolvoGirl

Employee

You said Quicken will only export last years data. I thought you want this years. Maybe there's another way to export from Quicken.

id453

Employee

Not sure how to import Quicken into the Online version of TurboTax but here some info about exporting 2023 Tax reports and importing into TurboTax desktop version for now. At least you can get an idea how to export the .txf files/

(per from another post about the same subject) ( https://tinyurl.com/fvpk7mht )

I do not think you will be able to a direct import from Quicken into TurboTax (TT) right now.
You will be able to do so after the Jan 1, 2024 or sometime after that.
I think Quicken will need to update the program before you can import it into TT.

In the mean time for what data that is available right now in Quicken you can to do this.

Open Quicken - Go to Reports - go to Tax - First pick Capital gains - make sure the Date is for Current Year (2023) (Year to Date) - then Export - then pick Report to Tax Report File - Save it somewhere you know how to find it - Name it 2023 Cap Gains or something like that.

Next do the same for Tax Schedule - once again make sure it is for Current Year - then Export - then pick Report to Tax Report File - Save it somewhere you know how to find it - Name it 2023 Tax Schedule or something like that.

Remember the year is not over yet.

Double check the reports before you import them into TT.

Now you will be able to open TT and have it import those files.

TT will import one file at a time.

I think if you want to do it again later you will have to remove the imported files in TT and import from Quicken again. Otherwise it may double the figures in TT.

I hope this helps and I didn't miss a step.

finegamesAuthor

I've had no problem importing data in prior years, but am starting before Thanksgiving this year. Perhaps the program is woefully incomplete at this moment.

The error message raised suggest no clear problem, and only one technique to get to an import, and if they are planning to fix the issue before 2024, then the work-around is useless as the work-around doesn't work for current year data. Support was equally useless on the matter. All in all, very unsatisfactory.

You are correct that using REPORTS > TAX > CAPITAL GAINS or TAX SCHEDULE gets me to a report from which I can export selected data including capital gains for the current tax year into a TXF file. It remains to be seen if that process is smooth. I'm going to wait for another sale made today to post before trying it.

gsundel

so yes,i've been able to make the 2 reports have YTD data and import into quicken.

But the question remains, why is the import not working directly from Turbotax. It finds the Quicken data file, but gives a very rapid error message about "there seems to be some issue ..."

Circlespinner

I'm having the same problem. I used the Quicken import feature in the 2022 TT version to do 2022 end of year tax planning and it worked fine.

mjlap61tt

Does anyone have a solution to this issue yet? Or at least a timeline on when TurboTax willl fix this issue? Thier tech support is not helpful at all. It's a programming issue with TurboTax I'd imagaine. Please email me at [email address removed] if anyone has figured out a fix! I've been doing this import for 20+ years as well, and it's the 1st time I'm having problems with it. Thanks!