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March 18, 2025
Question

Deleted my Tax Returns

  • March 18, 2025
  • 2 replies
  • 0 views

This is the first year I HAD to download TT since it was not offered in CD format.   When I downloaded, it deleted every single one of my tax returns that I had on my computer where I had TT downloaded from a CD.  Not sure what kind of glitch there is but I am not a happy camper this happened. I called Intuit and no help or explanation.  

2 replies

CatinaT1
March 21, 2025

This should not happen. Have your searched your computer for the files? Maybe they are in a different drive.

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March 21, 2025

Yes I tried searching every possible way.  They are gone.  And I didn't "accidentally" deleye 8 years of tax returns. 

March 23, 2025

As additional info.  The only returns of mine found when searching .tax are those where I did not have the program still loaded on my computer.   Every year where I had downloaded TT from a disk, the returns disappeared upon downloading 2024 TT online.  

DoninGA
Employee
March 21, 2025

Do a hard drive search using - *.tax*

March 21, 2025

I have searched the hatd drove with that and by name.  Nothing!