Deleting Turbo

Forum|Forum|7 years ago
March 27, 2019
1 reply
0 views

I did my taxes on TurboTax and got signed up for “Turbo”. How can I unenroll from that new service or delete it?

S

sk1

Employee

I am looking for the same answer. Kind of scammy how Intuit pushes people to sign up for Turbo after using TurboTax.

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RockGomesAuthor

Employee

Yup. The shadiness reaches a new level this year. Gonna look for an alternative next year. These guys do whatever they want. YOU can’t delete your account, they keep you tax returns on file “so you can come back later”, etc etc. The upsell on their products was constant too.

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harkmug

Employee

I have been left hanging multiple times when I tried to cancel this "Turbo" account. They don't have a phone or email, only chat. Standard response is, we will contact the "data team" and get back to you. Never hear back thereafter.

Has someone figured out how to cancel a "Turbo" account and withdraw permissions given to them regarding our financial data?