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February 9, 2022
Question

Did any one come across this bug in Turbo Tax? Am not able to review 1099-INT data, the review button loops back to "Your Income" section but never opens 1099 INT form.

  • February 9, 2022
  • 1 reply
  • 0 views
Tried using the link "Jump to 1099-INT directly" from the help section but still land at Your income.

1 reply

SteamTrain
Employee
February 9, 2022

@pdevalaraju 

 

on the Your Income page

Can't you scroll down the page to the Interest and Dividends section, expand it and go into the 1099-INT section there?

 

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
February 9, 2022

Unfortunately, No. The bottom section under "Income & Dividends" where we could Start 1099-INT Section takes me back to the same "Your income" page where 1099-INT shows needs review and the Review button again takes me back to the same page without going into the review page. 

 

I also tried another option based on historical comments and posts.. delete the form and re-enter. I did that using the tools section and deleted 1099-INT form. It still shows "Review" button highlighting "Needs review" against 1099-INT instead of "Edit/Add"

SteamTrain
Employee
February 9, 2022

@pdevalaraju 

 

You should try logging out and using a different browser to see if that behaves differently. 

 

But if that doesn't work, you're left with Customer Support on the phone:

 

What is the TurboTax phone number? (intuit.com)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*