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M
mstoyaj
March 12, 2020
Question

Do I have owe fees to TurboTax since I had to mail in return?

  • March 12, 2020
  • 1 reply
  • 0 views
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1 reply

O
Opus 17
Employee
March 12, 2020

You paid for tax preparation.  You still got that so yes, you have to pay.  With Turbotax online, E-filing is included in the price, there is no partial refund if you can't e-file, and whether or not you can e-file is outside Turbotax's control.

 

With Turbotax desktop version, there may be an extra fee to e-file your state return only.  If you pay the fee and then can't e-file your state return, you can contact customer support for a refund. 

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