Here's how to reach a live agent at the IRS:800-829-1040 (7AM-7 PM local time) Monday-Friday When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.First choose your language. Then listen to each menu before making the selection.Then press 2 for "personal income tax".Then press 1 for "form, tax history, or payment". Then press 3 "for all other questions."Then press 2 "for all other questions." It may then ask for your SSN, but do not enter it. Just wait. If it asks for SSN a second time, still do not enter it.Then it will get "tired", and you'll get another menu. Choose 2 for "personal" then you should be transferred to an agent, but there's likely to be a long wait.I usually use a speakerphone so I can work on something else while waiting.

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Do you happen to have the irs number so I can get in contact with someone?

Forum|Forum|6 years ago
February 27, 2020
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TurboTax Free Edition Online

M

mesquitebean

Employee

Here's how to reach a live agent at the IRS:

800-829-1040 (7AM-7 PM local time) Monday-Friday

When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.

First choose your language. Then listen to each menu before making the selection.
Then press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
It may then ask for your SSN, but do not enter it. Just wait. If it asks for SSN a second time, still do not enter it.
Then it will get "tired", and you'll get another menu. Choose 2 for "personal" then you should be transferred to an agent, but there's likely to be a long wait.
I usually use a speakerphone so I can work on something else while waiting.