Question

Do you know what TPG Product Co is? Some say it is federal tax return, but my amount is less than it should be even after my fees to you are taken out?

Forum|Forum|4 years ago
February 16, 2022
1 reply
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TurboTax Deluxe Online

We are aware of an issue that caused some customers who used our Refund Transfer service to see a smaller refund than expected. We know how important your refund is and apologize. We are working quickly to resolve this and ensure you receive your full refund. You'll receive communication from us shortly letting you know when you can expect the rest of your refund.

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S

sga2116

Yes, I have had the same issue. I have tried to contact TurboTax several times but my issue has not been addressed.

SForrestLO

You are commenting on an old thread that may contain outdated information.

Sometimes refunds are lower than expected if you elect to have Turbo Tax fees deducted from your refund, or if you have an offset. You can see what you are being charged for. Click on Tax Tools from the Menu on the left side in your return. Click Tools then My Fees. This will show you what you are being charged for.

This article will provide information as to why your refund is less.

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