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December 10, 2020
Question

Does everybody else get as frustrated with Turbotax as me because you can NOT talk to anyone at Turbotax?

  • December 10, 2020
  • 2 replies
  • 0 views
Does everybody else get as frustrated with Turbotax as me because you can NOT talk to anyone at Turbotax?

    2 replies

    DoninGA
    Employee
    December 10, 2020

    If you are using the TurboTax Free online edition it does not give you access to live TurboTax support.  You must be using Plus or one of the higher editions.

     

    TurboTax support is open from 5am to 5pm Pacific time, Monday thru Friday

     

    See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

    Or -

    Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

    Or -

    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

    Or -

    Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

    Or -

    On every TurboTax web page, including this one, scroll down to the bottom of the page and click on Contact Us

    February 18, 2021

    Yes! 

    Getting my taxes done for 2020 has been an 8-day long, painful, stressful experience. I've been trying to cancel them and the expert is having "technically difficulty" so NOT available. It's like purgatory. I'm going to H & R Block today!