I know I can install TurboTax on up to 5 computers based on the license terms. This year I had to reformat my SSD and perform a fresh install of Windows OS on my laptop twice - and TurboTax 2023 as well. I want to reinstall TT2023 once again - so this will be the 3rd install on the exact same system.Does each install on the SAME computer count against the 5 limitation? Meaning after this I will have two left? orDoes the Intuit server recognize some identifier specific to my laptop, knows that this is a reinstall on the SAME laptop, hence I have only used 1 or of 5 allowed licenses? (edited to cross out a typo and made the correction)Thank you

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BK2000

Solved

Does reinstalling TT on the same PC count toward the 5 license limit?

Forum|Forum|1 year ago
December 9, 2024
1 reply
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I know I can install TurboTax on up to 5 computers based on the license terms. This year I had to reformat my SSD and perform a fresh install of Windows OS on my laptop twice - and TurboTax 2023 as well. I want to reinstall TT2023 once again - so this will be the 3rd install on the exact same system.

Does each install on the SAME computer count against the 5 limitation? Meaning after this I will have two left? or
Does the Intuit server recognize some identifier specific to my laptop, knows that this is a reinstall on the SAME laptop, hence I have only used 1 or of 5 allowed licenses? (edited to cross out a typo and made the correction)

Thank you

Best answer by BK2000

@pk12_2and everyone,

I just verified that the MAC address is NOT what they go with! and in fact it is per each and every install based on my experience today. A Reddit post verified this as well and I wish I had found it sooner. I used up 5 of my 5 licenses on the same laptop today. How do I know this? after an install, one must login to their profile, and it shows how many licenses you have used and today I went from 2 to 5 (I know, I should've stopped and that's on me!). See screenshot for reference and note that you can x-out at this stage if you change your mind.

In all cases I made a note of all of my MAC addresses (Wifi and Ethernet) and all were the same (as they should be of course). I will be able to accomplish what I want but if I ever have to reinstall again, I will have to purchase a new license.

In conclusion to all users:

If you have to reinstall the TurboTax Windows desktop program, even on the same PC, every install will count against, and deduct from your 5 allowed licenses. This is from my actual personal experience - Windows 11 Pro 24H2, TurboTax Deluxe 2023.

Regards

pk12_2

Employee

@BK2000 re-installing on the same computer / laptop / ? ( same MAC address ) would not count as another installed device -- MAC address is unique.

Is there more I can do for you ?

BK2000Author

Thank you @pk12_2 . That makes sense. I will wait to see if there are any other responses just in case and then will mark your answer accordingly. Regards

UPDATE: Please see my note below