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April 13, 2025
Question

Does TurboTax deluxe come with a one state?

  • April 13, 2025
  • 3 replies
  • 0 views
Why am I being charged for ny state

3 replies

DoninGA
Employee
April 13, 2025

If you purchased the Deluxe desktop edition from TurboTax it will come with one free state program Download.  If you purchased from a retail outlet it may or may not have the state program download included.  You will need to check your purchase from the retailer.

 

There is a $25 e-file charge for each state tax return e-filed when using the TurboTax desktop editions.  This fee can be avoided by printing and mailing the state tax return.

April 14, 2025

I purchased a cardboard folder with a code from Costco for TurboTax Deluxe.  Now it's asking for $45 to download the state.  I have purchased TurboTax for over 20 years, and this is the first time a state was not included.

VolvoGirl
Employee
April 14, 2025

Does the package from Costco  just  say Fed + efile  OR say Fed +efile + State?  Try updating the program first,  go up to Online-Check for Updates.  Maybe update a couple times to be sure you get all the updates.  Also you might need to update Windows (if you are on a Windows computer).  And reboot your computer.

 

Or does it think you already downloaded a different state for the free state?  

 

 

DoninGA
Employee
April 13, 2025

Just noticed you were from New York.  There is not an e-file fee for any New York state tax returns when using the TurboTax desktop editions.

Employee
April 13, 2025

Online products do not come with a state return included, the state must be purchased separately, however e-file for the state is free. The download versions do include 1 free state return, but there is a fee to e-file it.