Question

Does turbotax MAX cover spouse AND dependents with identity theft monitoring and identity theft restoration?

Forum|Forum|7 years ago
June 4, 2019
3 replies
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TurboTax Premier Windows

The answer on turbotax max was that the secondary filer is covered with joint filing, but the IDnotify account details don't allow for a second SSN. Isn't that needed for second person protection?

J

JeanneLO

Employee

The primary and secondary filer are covered with MAX protection when filing jointly, but not dependents. Please see this TurboTax FAQ:

https://ttlc.intuit.com/replies/4842238

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T

Trenix

This is a lie, they will not fully cover both you and your spouse even if filing jointly. This is false advertising.

B

bigscout79

I am going to have to agree, this is misleading. I purchased MAX for the id monitoring believing it would cover both my wife and I. Upon signing in it only allows for one SSN though.

T

Texboy232

TurboTax will tell you over and over that both spouses are included and covered under the Max Protection product when you file as Married Filing Jointly...but IDNotify will tell you to pound sand. "Only the primary filer is covered". When you file as Married Filing Jointly, both parties are legally liable for the information on that tax return. When you buy one product for that tax return, it should cover both parties. Even in reading the TERMS AND CONDITIONS FOR FULL IDENTITY RESTORATION (PREVIOUSLY TAX IDENTITY RESTORATION) AND IDENTITY THEFT MONITORING SERVICES, coverage is not explicitly limited to only the first name listed on the tax return. So - don't waste your time chasing your tail on this coverage. Only one of you will get it and it is whoever's name is listed first on the tax return.

100% false and misleading product sale.

N

Nat007

I was calling back and forth between Turbotax and IDnotify. it didn't help. it is a waste of time, money, and energy. I have opened 3 tickets with Turbotax and the agents don't have any clue about this issue.