Question

double charged

Forum|Forum|6 years ago
April 12, 2020
2 replies
0 views

when i submitted my taxes I had originally was going to pay directly from my Federal Taxes but decided to use my credit card.I canceled the deduction from my tax refund. Turbo Tax took a debit of 160.00 from my checking and also deducted it from my Federal return. How do I contact Turbo Tax to Correct this?

K

KatrinaLO

Please contact customer support by following the instructions below.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

But if you still feel you require additional assistance, you can contact us at (800) 446-8848.

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M

Molthend

I paid twice on Citi Master Card ending in 6955 e-file fee for Wisconsin filing=$25 on 4/20/21 and 4/21/20 I wish $25 refund-that account now has been transfered to 7913 card. David Molthen [email address removed]

DoninGA

Employee

@Molthend wrote:

I paid twice on Citi Master Card ending in 6955 e-file fee for Wisconsin filing=$25 on 4/20/21 and 4/21/20 I wish $25 refund-that account now has been transfered to 7913 card. David Molthen [email address removed]

Contact TurboTax support for this issue. Use the key words Billing Issues

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/