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April 8, 2025
Question

Double charged for TT 2025 desktop.Mac.

  • April 8, 2025
  • 1 reply
  • 0 views

I was charged twice in my 11/24 bill but did not notice. My cc. company said its too late for them to change the charge. First I would like a refund for one the charges. Also after completing my grandsons Kansa. taxes, I'm being charged again. I thought state taxes were included in the TT Advantage version? Please help.

 

    1 reply

    CatinaT1
    April 8, 2025

    Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    pers0ncAuthor
    April 11, 2025

    I have. tied the number listed several times with no luck reaching a real person. I only get recordings trying to sell me Medicare product or insurance. How can I reach a human being?

     

    DoninGA
    Employee
    April 11, 2025

    @pers0nc wrote:

    I have. tied the number listed several times with no luck reaching a real person. I only get recordings trying to sell me Medicare product or insurance. How can I reach a human being?

     


    Call 800-446-8848 and press 1 for TurboTax