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December 1, 2024
Solved

Dowload Link to Pior Year TT - I already have the lisense key

  • December 1, 2024
  • 1 reply
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I need to download and install 2023 TT federal + state again.  I already have the license key I purchased earlier this year.  Where can I locate the site/download link?  (The download link I used previously does not work any more.)

    Best answer by VolvoGirl

    Try this one.  Access your downloads here
    https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

    1 reply

    VolvoGirl
    VolvoGirlAnswer
    Employee
    December 1, 2024
    InugasukiAuthor
    December 1, 2024

    Thank you!!  I was able to download and reinstall the 2023 TT.

     

    1. I cannot locate my 2022 TT there.  Is it because I bought from amazon.com?  I would like to reinstall 2022 TT as well.

    2. I installed the 2024 TT today.  I get a message: "Could not connect to the update site.  (Error: The remote server returned an error: (404) Not Found.)  Is this a known issue?

     

    Thanks again!!

    VolvoGirl
    Employee
    December 1, 2024

    I think 2022 should be there too.   Maybe it’s in another account.  How to view all your accounts
    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

    It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
    https://myturbotax.intuit.com/account-recovery/