Question

Download Deluxe but want to download premiere

Forum|Forum|3 years ago
April 16, 2023
1 reply
0 views

I downloaded Deluxe 2022 on my computer. But I want to use Premiere - purchased Premiere, tried to uninstall Deluxe and download Premiere and Deluxe is the software that shows up. I can get Premiere to run. Thanks.

X

xmasbaby0

Employee

If you successfully downloaded desktop Deluxe, all you need to do is upgrade to Premier by going to the top of your screen and clicking >>> on the top right and then click UPGRADE ---you just pay the difference for the upgrade fee.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

M

Marigold888Author

Thanks! But I already purchased premiere download. It's not letting me use it, it keeps reverting back to deluxe even after I uninstall deluxe.

X

xmasbaby0

Employee

Not sure why you uninstalled Deluxe when all you needed to do was upgrade. Call customer support for help to sort this out.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**