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March 17, 2025
Question

download failure

  • March 17, 2025
  • 1 reply
  • 0 views

My federal downloaded but not my state, it gave me an error code of 190

1 reply

VolvoGirl
Employee
March 17, 2025

After you get the program installed or reinstalled the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW). Enter some basic information, then go to the state tab and download the state program. Then try to open your existing return, go to FILE - OPEN